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This one small CT town has 6 ZIP codes, causing confusion. Congress may have a solution

Scotland, Conn. is split between six ZIP codes, which residents of the small town say causes confusion and logistical challenges.
Carol M. Highsmith
/
Library of Congress
Scotland, Conn., is split among six ZIP codes. Residents say that causes confusion and logistical challenges in the small town in eastern 窪蹋勛圖厙.

The town of Scotland has about 1,500 residents and six ZIP codes.

And thats created all sorts of issues in the eastern 窪蹋勛圖厙 town: Lost mail. School zoning confusion. Voter registration hiccups. Incomplete vital statistics.

Frustrated town officials are now turning to Congress for help.

U.S. Senator Chris Murphy and U.S. Rep. Joe Courtney are joining forces to address the ZIP code mish-mash. Theyve introduced legislation in Congress to unify the town under one ZIP code.

In a town this small, that many ZIP codes leads to some pretty serious problems, Murphy said during a Friday press conference on the town green. Packages that are delayed for days. Residents who have trouble filing official documents. Tax payments that become unnecessarily overdue. Even schoolchildren who sometimes end up going to the wrong school.

Or as Courtney, who represents Scotland, put it: Its almost comical. I mean, you could do a Monty Python skit.

Gary Greenberg recently retired as Scotland First Selectman. He said not a week went by during his time in office without constituents coming to Town Hall with problems stemming from the converging ZIP codes.

To complicate matters more, the ZIP codes arent just within Scotland town limits: they extend to neighboring towns. For instance, some Scotland residents have a mailing address for the neighboring town of Hampton.

Greenberg recalls one comical example, the couple who came to town who thought they were moving to Hampton they were from the north of England and said that they never would have moved to a town called Scotland.

But beyond incidents inconveniencing individual residents, having so many ZIP codes complicates the business of local government.

Public health statistics, aggregate income tax, unemployment, household income any statistics that sort by ZIP code, which is an awful lot, are wildly inaccurate and, at best, useless, for Scotland, Greenberg said.

He says its a burden on small-town government.

Like all small-town governments, we hang on by our fingernails, Greenberg said.

Despite hours of trying, town officials had been unsuccessful in seeking help from the United States Postal Service, he said.

They cant or wont fix the problem, which is why, with the help of Sen. Murphy and Rep. Courtney, were making a federal case, he said.

Murphy said theres also a symbolic reason for unifying under one ZIP code.

ZIP codes become part of your identity, Murphy said. Everybody knows the five numbers of the ZIP code of the town that they grew up in.

Murphy said ZIP codes provide a sense of cohesion, a sense of identity, a sense of continuity.

So when you get a small town with a close-knit community but six different ZIP codes, it doesnt help the effort to try to facilitate that kind of cohesion that a small community wants, he said.

Murphy said Congress has previously taken up legislation to unify towns from multiple ZIP codes to one, so theres precedent for the bill hes introduced alongside Courtney.

Itll make life easier for people here in town, he said, and were hopeful to get it across the finish line.

Chris Polansky joined 窪蹋勛圖厙 in March 2023 as a general assignment and breaking news reporter based in Hartford. Previously, hes worked at Utah Public Radio in Logan, Utah, as a general assignment reporter; Lehigh Valley Public Media in Bethlehem, Pa., as an anchor and producer for All Things Considered; and at Public Radio Tulsa in Tulsa, Okla., where he both reported and hosted Morning Edition.

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SOMOS CONNECTICUT is an initiative from 窪蹋勛圖厙, the states local NPR and PBS station, to elevate Latino stories and expand programming that uplifts and informs our Latino communities. Visit CTPublic.org/latino for more stories and resources. For updates, sign up for the SOMOS CONNECTICUT newsletter at ctpublic.org/newsletters.

SOMOS CONNECTICUT es una iniciativa de 窪蹋勛圖厙, la emisora local de NPR y PBS del estado, que busca elevar nuestras historias latinas y expandir programaci籀n que alza y informa nuestras comunidades latinas locales. Visita CTPublic.org/latino para m獺s reportajes y recursos. Para noticias, suscr穩base a nuestro bolet穩n informativo en ctpublic.org/newsletters.

The independent journalism and non-commercial programming you rely on every day is in danger.

If youre reading this, you believe in trusted journalism and in learning without paywalls. You value access to educational content kids love and enriching cultural programming.

Now all of that is at risk.

Federal funding for public media is under threat and if it goes, the impact to our communities will be devastating.

Together, we can defend it. Its time to protect what matters.

Your voice has protected public media before. Now, its needed again. Learn how you can protect the news and programming you depend on.

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窪蹋勛圖厙s journalism is made possible, in part by funding from Jeffrey Hoffman and Robert Jaeger.